TERMS AND CONDITIONS
www.goranvajic.com
Effective Date: January 7, 2026
These Terms and Conditions (the “Terms”) govern your access to and use of the website located at www.goranvajic.com (the “Website”) and the online chess coaching services provided thereon (collectively, the “Services”) by Plethora Commerce LLC, a limited liability company organized and existing under the laws of the State of Wyoming, United States (referred to herein as “we,” “us,” “our,” or the “Company”). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website or Services.
The Services are intended for users who are at least 18 years of age or the age of majority in their jurisdiction, whichever is higher. If you are under such age, you may only use the Services with the involvement of a parent or legal guardian who agrees to these Terms on your behalf.
We reserve the right to update or modify these Terms at any time, and such changes will be effective upon posting the revised Terms on the Website. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms.
Section 1: Introduction and Overview
These Terms constitute a legally binding agreement between you (the “User,” “you,” or “your”) and the Company regarding your use of the Services, which include personalized online chess coaching sessions conducted by FIDE Master Goran Vajic or other qualified coaches affiliated with us. The Services are designed to help chess enthusiasts improve their skills through interactive, recorded sessions, homework assignments, and ongoing support, all delivered virtually via the internet.
The Website serves as the primary platform for booking, scheduling, and accessing the Services. All interactions, including payments, communications, and delivery of coaching materials, occur online. We do not offer in-person or physical coaching sessions. The Services are available to users in various jurisdictions, including but not limited to the United States and countries within the European Union, subject to compliance with applicable laws.
By engaging with the Services, you acknowledge that chess coaching is an educational and skill-building activity, and results may vary based on individual effort, aptitude, and external factors. We make no guarantees regarding specific outcomes, such as rating improvements or tournament success, as these depend on your dedication and other variables beyond our control.
These Terms incorporate by reference our Privacy Policy and Cookie Policy, which are available on the Website and detail how we handle your personal information in compliance with laws such as the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA) in the United States.
Section 2: Acceptance of Terms and Electronic Communications
Your access to and use of the Website and Services signify your unconditional acceptance of these Terms in their entirety. If you are using the Services on behalf of an entity or organization, you represent and warrant that you have the authority to bind such entity to these Terms.
We may communicate with you electronically, including via email, notices posted on the Website, or through the Services interface. You consent to receive all communications from us electronically and agree that such communications satisfy any legal requirement that they be in writing. It is your responsibility to provide and maintain accurate contact information, including a valid email address.
If you object to any provision of these Terms or become dissatisfied with the Services, your sole remedy is to immediately discontinue use of the Website and Services. Continued use after any dissatisfaction constitutes waiver of any claims related thereto.
Section 3: Definitions
For the purposes of these Terms, the following capitalized terms shall have the meanings ascribed below:
- “Account” means a user account created on the Website to access and book Services.
- “Coach” means Goran Vajic or any other qualified chess instructor provided by us.
- “Content” includes all materials, recordings, homework, notes, and other resources provided through the Services.
- “Fees” refers to the charges for Services, as displayed on the Website or quoted during booking.
- “Session” means a 60-minute online chess coaching class, which is recorded and accessible for lifetime review.
- “User Data” means any information, including personal data, submitted by you in connection with the Services.
- “Website” means www.goranvajic.com and any subdomains or affiliated sites.
Other terms may be defined elsewhere in these Terms, and such definitions shall apply throughout.
Section 4: Eligibility and Account Registration
To use the Services, you must be at least 18 years old or have parental/guardian consent if under the age of majority. You must register for an Account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.
We reserve the right to refuse registration or terminate Accounts at our discretion, including if we suspect fraudulent activity, violation of these Terms, or for any other reason. You agree not to create multiple Accounts or use automated means to register.
If you provide false information during registration, we may suspend or terminate your Account without liability, and you may forfeit any prepaid Fees.
Section 5: Description of Services
The Services consist of online, one-on-one chess coaching tailored to your skill level and goals. Each Session is approximately 60 minutes long, conducted via video conferencing tools, and includes real-time interaction with the Coach. Sessions are recorded, and you will receive lifetime access to these recordings for personal review.
Additional features include personalized homework assignments to reinforce learning, satisfaction surveys for feedback, and ongoing access to the Coach for questions via email or designated channels. We may offer free trial Sessions to allow you to experience the Services before committing to paid packages.
The Services are not a substitute for professional advice in other fields, such as mental health or physical training, and are solely focused on chess skill development. We do not guarantee any specific results, as progress depends on your effort, practice, and external factors like tournament participation.
Section 6: Booking and Scheduling
Bookings are made through the Website after payment of applicable Fees. Upon payment, you may schedule Sessions at your convenience, subject to the Coach’s availability. Scheduling is flexible, but we do not provide time-based guarantees for completion of packages, as timelines depend on your pacing and availability.
You must attend scheduled Sessions punctually. If you fail to appear within 15 minutes of the start time without prior notice, the Session may be considered forfeited, with no refund or rescheduling obligation on our part. Rescheduling requires at least 3 hours’ notice; otherwise, fees may apply.
We reserve the right to cancel or reschedule Sessions due to Coach unavailability, technical issues, or other unforeseen circumstances, in which case we will offer a reasonable alternative or credit.
Section 7: Payments and Billing
All payments for Services are processed via PayPal or, in the future, integrated debit/credit card processors. You agree to provide accurate billing information and authorize us to charge the Fees to your chosen payment method.
Fees are non-refundable except as provided in Section 8. We may adjust Fees at any time, but changes will not apply to pre-paid Services. All Fees are exclusive of taxes, which you are responsible for paying as applicable in your jurisdiction.
In the event of payment disputes, you must notify us within 30 days of the charge; failure to do so waives your right to dispute. We may suspend Services for non-payment without notice.
Section 8: Refunds and Cancellations
Refunds are available under limited circumstances to ensure satisfaction without abuse. For single-Session purchases, you may request a refund within 5 business days after attending the Session if dissatisfied, provided you submit a detailed explanation.
For multi-Session packages (e.g., 5, 10 or 20 Sessions), refunds are available after attending the first one or two Sessions if you determine the coaching does not meet your needs. Refunds will be prorated for unused Sessions, minus any administrative fees. We reserve the right to deny refunds if we suspect abuse, such as repeated requests or failure to engage in good faith.
No refunds are available for completed Sessions, unused Sessions beyond the refund window, or due to your failure to schedule or attend. All refund decisions are at our sole discretion and final.
Cancellations by you after payment but before scheduling may incur a processing fee. We do not offer time-based guarantees for package completion, as this depends on your scheduling.
Section 9: User Obligations and Conduct
You agree to use the Services responsibly and in compliance with all applicable laws. You must not: (i) harass, threaten, or impersonate others; (ii) upload malicious content; (iii) infringe intellectual property rights; (iv) use the Services for commercial purposes without permission; or (v) attempt to reverse-engineer or disrupt the Website.
You are responsible for your equipment, internet connection, and any third-party fees incurred in using the Services. You must provide honest feedback and complete homework in good faith to maximize benefits.
Violation of this section may result in immediate termination of your Account and Services, without refund.
Section 10: Coach and Company Obligations
We commit to providing qualified Coaches, such as FIDE Master Goran Vajic, to deliver the Services professionally. We will make reasonable efforts to ensure Sessions are interactive, personalized, and beneficial, including follow-ups on homework and access to recordings.
However, we do not warrant uninterrupted access or error-free Services. Technical issues may occur, and we will address them promptly but without liability for delays.
Our obligations are limited to the scope described herein, and we are not responsible for your overall chess performance or external outcomes.
Section 11: Intellectual Property Rights
All Content, including recordings, homework, notes, and Website materials, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use Content solely for personal, non-commercial purposes in connection with the Services.
You must not reproduce, distribute, modify, or create derivative works from any Content without our written consent. Unauthorized use may result in legal action and termination of Services.
You retain ownership of any User Data you submit, but grant us a worldwide, royalty-free license to use it as necessary to provide the Services.
Section 12: License Grants and Restrictions
In addition to the license in Section 11, you may download and store recordings for personal use on your devices, provided you do not share them publicly or with third parties. This license terminates upon expiration of your access to the Services or violation of these Terms.
Restrictions include: no sublicensing, no use in competitive services, and no removal of proprietary notices. We may revoke licenses at any time for breach.
Section 13: Confidentiality
During Sessions, you may disclose confidential information about your chess strategies or personal goals. We agree to treat such information as confidential and not disclose it except as required by law or to provide the Services.
Similarly, you must keep confidential any proprietary coaching methods or materials shared by us. Breach of confidentiality may lead to damages and injunctive relief.
Section 14: Data Protection and Privacy
We handle your personal data in accordance with our Privacy Policy, which complies with GDPR for EU users and CCPA for California residents. By using the Services, you consent to the collection, use, and transfer of your data as described therein.
You are responsible for ensuring your use complies with your local data protection laws. We implement reasonable security measures but cannot guarantee absolute security against breaches.
For any data subject requests (e.g., access, deletion), contact us as per Section 25.
Section 15: Disclaimers of Warranties
THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
WE DISCLAIM ANY WARRANTIES REGARDING RESULTS FROM THE SERVICES, SUCH AS RATING IMPROVEMENTS OR SKILL ENHANCEMENT, AS THESE DEPEND ON INDIVIDUAL FACTORS. NO ADVICE FROM COACHES CONSTITUTES PROFESSIONAL LEGAL, FINANCIAL, OR MEDICAL ADVICE.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES. YOUR USE IS AT YOUR OWN RISK.
Section 16: Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS, THE SERVICES, OR YOUR USE THEREOF, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE PRECEDING 12 MONTHS. THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON LIABILITY, SO THE ABOVE MAY NOT APPLY TO YOU, BUT LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED.
Section 17: Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and Coaches from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (i) your use of the Services; (ii) violation of these Terms; (iii) infringement of third-party rights; or (iv) any User Data you submit.
We reserve the right to assume control of any defense, and you must cooperate fully. You may not settle any claim without our prior written consent.
Section 18: Termination of Services
We may terminate or suspend your Account and access to the Services at any time, with or without cause, including for violation of these Terms, non-payment, or inactivity. Upon termination, you must cease all use, and any licenses granted hereunder terminate.
You may terminate by ceasing use and requesting Account deletion. Prepaid Fees for unused Services may be refunded at our discretion, subject to Section 8.
Termination does not relieve you of obligations accrued prior thereto, including payment of Fees.
Section 19: Force Majeure
Neither party shall be liable for failure to perform obligations (except payment) due to events beyond reasonable control, including acts of God, war, terrorism, strikes, pandemics, natural disasters, or internet failures.
The affected party must notify the other promptly and resume performance as soon as practicable. If the event persists for more than 30 days, either party may terminate without liability.
Section 20: Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of laws principles. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming.
You consent to personal jurisdiction in Wyoming and waive any objections to venue. Notwithstanding the above, we may seek injunctive relief in any court of competent jurisdiction to protect our intellectual property.
For EU users, this choice of law does not deprive you of mandatory consumer protections under your local laws, to the extent applicable.
Section 21: Dispute Resolution and Arbitration
Any disputes arising from these Terms or the Services shall first be attempted to be resolved amicably through good-faith negotiations. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA) in Wyoming.
Arbitration shall be conducted by a single arbitrator, and the decision shall be final and enforceable in any court. You waive the right to participate in class actions or representative proceedings.
Costs of arbitration shall be borne by the losing party, including attorneys’ fees. This section survives termination of these Terms.
Section 22: Changes to Terms and Services
We may modify these Terms or the Services at any time. Changes to Terms will be posted on the Website with the updated effective date. Your continued use constitutes acceptance.
If changes materially affect your rights, we will provide notice via email or the Website. For Service changes, we may offer alternatives or refunds for prepaid portions if the changes adversely impact you.
We reserve the right to discontinue any aspect of the Services without liability.
Section 23: Severability and Interpretation
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force. The invalid provision shall be reformed to the minimum extent necessary to make it valid.
Headings are for convenience only and do not affect interpretation. Ambiguities shall not be construed against the drafter. “Including” means “including without limitation.”
Section 24: Waiver and No Third-Party Beneficiaries
No waiver of any breach shall constitute a waiver of subsequent breaches. Waivers must be in writing signed by the waiving party.
These Terms are for the benefit of you and us only; there are no third-party beneficiaries, except as expressly stated.
Section 25: Entire Agreement, Assignment, Notices, and Contact Information
These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and us, superseding all prior agreements.
We may assign these Terms without your consent, including in connection with a merger or sale. You may not assign without our written consent.
Notices to us must be sent to: Plethora Commerce LLC, N Gould St Ste Sheridan WY 82801 United States (mailing address) or via email to [email protected]. Notices to you will be sent to your registered email.
For questions or support, contact us at [email protected] or through the Website. We aim to respond within 5 business days.